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Everything guaranteed genuine &/or as described. If not, send it back. Lifetime return privilege on items sold as genuine that turn out to be fake.  
(That's my lifetime.  Don't ask my heirs to fix something for you 50 years from now!)
2. No-hassle return in reasonable time, no questions asked.  Returns deemed to be absurd due to low value or ridiculous reason may result in termination of the business relationship without notice.  
I write this early in 2006 because it has happened several times recently.  If you don't know the parameters of quality, authenticity, pricing, etc. of the thing you're buying ask me and I'll be more than happy to tell you what I think and what I know.  But if you don't and you assume I'm trying to cheat you somehow I'll get all huffy inside and while I'm smilingly refunding your money
 I'll also be crossing you off my list.  Life is too short for both of us.
3. Form of refund is at my option.  This means that if you paid by credit card you MAY get a refund by cheque.  This is because credit card transactions carry fees in both directions, at least mine do.  
If I'm going to pay 3.5% + £0.20 each way I may opt to write you a cheque instead.  Sorry for possible inconvenience.  Gotta trim those costs.
5. THERE IS NO INDEMNITY FOR SHIPMENTS OUTSIDE THE UK THAT DON'T ARRIVE.  
I ship several hundred parcels overseas every year.  Maybe 3-5 get lost, but registered shipments will recover no more than £30.00, depending on what was written on the customs form.  
Overseas shipments are AT THE BUYER'S RISK.  Sorry.  
The sole exception is if I ship by Registered post with insurance, in which case the customs sticker must reflect accurate value.
 VAT or a duty maybe payable by you upon receipt of goods
6. You are welcome to ask for a discount and/or make counteroffers.  
I may or may not grant the discount or accept your offer.  If I don't this time I might next time, so by all means keep asking.
    a) asking for a price reduction will ALWAYS increase my response time while I think about it
    b) reductions will pretty much never happen for transactions of less than £100.00

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